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Dealing with Difficult People

Conflicts often arise from differences in styles. For example, if you're a big picture person and I'm a detail-oriented one, you might not like listening to a report I give enumerating possibilities, weighing the odds of success and failure, and drawing no conclusions. You might prefer to "cut to the chase" and know the "bottom line".

Conversely, if I'm a consensus builder and focus on getting everyone to agree and you're a results-oriented person who gets impatient with long discussions, we could have a problem.

The ability to understand both your own style as well as others can make you a better leader. Self-knowledge enables you to control your actions. But that's only half the equation. It's also important to understand others' styles as well. The ability to adapt to different styles gives you a larger repertoire of skills to help you deal more effectively with new situations and difficult people.

Tip: Knowing your individual leadership style and how it interacts with other styles can improve communications and productivity. Learn more about how Levy Associates can help your organization understand how to work with many different work styles.


LEVYASSOCIATES  New Hope, PA  215 794-4363